• Taking Action
• Guides + Tips
• Multimedia
• News + Research
• About Us

Taking action

Find out about how to make an effective complaint, take action and stand up for your consumer rights

In this section you can learn about:

• How to make an effective complaint
• Which organisations can help when things go wrong
• The Small Claims Court, a quick and relatively cheap way for consumers to make claims up to €2,000
• How the National Consumer Agency carries out its enforcement role
• Consumers and the consultation process